Privacy policy

Privacy Policy

Introduction

This Privacy Policy outlines how Dev's Store (RestonDev.com) and its affiliates (collectively referred to as "Company," "we," "our," or "us") collect, use, share, protect, and otherwise process your personal information through our website (hereinafter referred to as "Platform").

You may be able to browse certain sections of the Platform without registering. Please note that we do not offer any products or services outside India, and your personal data will primarily be stored and processed within India. By visiting this Platform, providing your information, or availing of any product/service, you expressly agree to be bound by the terms of this Privacy Policy, our Terms of Use, and the applicable service/product terms and conditions. Additionally, you agree to comply with the laws of India, including those related to data protection and privacy. If you do not agree with our policies, please refrain from using our Platform.

Collection of Information
We collect your personal data when you use our Platform, services, or interact with us during our relationship. The types of data we collect include, but are not limited to:

• Personal details such as name, date of birth, address, telephone/mobile number, email ID, or any information provided for identity or address verification.

• Sensitive personal data such as bank account details, credit/debit card information, or biometric data (when opted for certain features), in accordance with applicable laws.

• User behavior, preferences, and other information voluntarily provided on the Platform.

• Transaction details related to purchases made on the Platform or partner platforms.

We do not take responsibility for the privacy policies of third-party platforms that collect your personal data directly. Please read their privacy policies before sharing any information. If you receive fraudulent requests for sensitive information, report it immediately to the appropriate authorities.

Usage of Information
We use your personal data to:

• Provide services requested by you.

• Assist sellers and business partners in fulfilling orders.

• Enhance customer experience.

• Resolve disputes and troubleshoot issues.

• Notify you about offers, products, services, and updates.

• Customize your experience and detect fraud.

• Conduct marketing research and surveys.

• Comply with legal obligations.

You have the option to opt out of marketing communications at any time. Please note that refusal to provide certain permissions may limit your access to specific features or services.

Sharing of Information
We may share your personal data with:

• Our affiliates, group entities, and corporate partners to provide you with services and products.

• Third-party service providers, including logistics partners, payment processors, and reward program providers, to facilitate transactions and services.

• Government authorities and law enforcement agencies, when required by law, for legal compliance or fraud prevention.

• Other third parties when necessary to protect rights, enforce our policies, or ensure user safety.

Security Precautions
We adopt reasonable security measures to protect your personal data from unauthorized access, misuse, and loss. Our security guidelines ensure that stored data is protected against unauthorized access. However, since internet data transmission is not entirely secure, users acknowledge the inherent risks. You are responsible for maintaining the confidentiality of your login credentials.

Data Deletion and Retention
You can delete your account via the Platform’s profile settings. However, we may delay or refuse deletion if there are pending claims, unresolved grievances, or ongoing services. Once deleted, all associated data will be lost.

We retain personal data only as long as necessary for the purpose for which it was collected or as required by law. Some anonymized data may be retained for research and analytical purposes.

Your Rights
You may access, rectify, or update your personal data via the Platform’s functionalities.

Consent
By using our Platform or providing your information, you consent to the collection, use, storage, and sharing of your data as per this Privacy Policy. If you provide information about another individual, you confirm that you have the authority to do so.

You consent to be contacted via SMS, calls, instant messaging apps, and emails by us and our affiliates. If you wish to withdraw your consent, you may contact our Grievance Officer, mentioning “Withdrawal of consent for processing personal data” in the subject line. Withdrawal will not be retroactive and may impact your access to our services.

Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Please check for updates regularly. If there are significant changes, we will notify you as required by law.